So when you start a company you have this romantic idea, you’re your own boss now, you’re going to kick butts, and all these great ideas. On a day when the main U.S. stock indexes fell, shares of cloud monitoring service Datadog bucked the trend, skyrocketing up 23% to an all-time high. | Stream powers activity feeds and chat for more than 500 million end-users. Do you want to talk about how you think about these horizontal expansions, what you cover currently and what you plan on covering? Datadog | LinkedInのフォロワー数59,703人Datadog is the essential monitoring and security platform for cloud applications. exchange in September 2019, raising nearly $650 million and nabbing a $10.9 billion market cap on its first day of trading. Sehen Sie sich die Profile von Fach- und Führungskräften namens „Olivier“ auf LinkedIn an. So I like to have very rich feeds of information, for example I see a large volume of the tickets our customers are filing. When you have a real world problem you actually need to go across everything so it made sense to integrate everything. Presumably a chunk goes to cold storage? Matt: Let’s talk about machine learning a little bit. Do you guys have a free version, a free trial? Olivier Pomel is CEO/Co-Founder at Datadog Inc. See Olivier Pomel's compensation, career history, education, & memberships. Flyinstinct | 664 followers on LinkedIn. Can you tell us about your Mark Zuckerberg moment when you turned down $8 billion from Cisco? Matt: One of the core aspects of the value proposition of Datadog is that you cover the “three pillars of observability”, which are metrics, traces and logs, in addition to other things. Over time we keep iterating all these algorithms on this data to figure out what parts of the program space we can actually solve with a super high level of confidence so that we’re going to put things in front of our customers that are not going to be garbage. Yaniv Binyamin Director of Chemistry & Materials Engineering Jerusalem, Israel. Then you have to be honest with yourself and figure out, even as a founder, do you enjoy spending time with a customer? Very early on, we went to community conferences. So it’s never an easy decision to make. Having a great finance team, I mean we got so much work done by the finance team to prepare for that. It pushed us to spend as much time with customers as possible to try and make sure we solved the real problem and not just the dream problem. Initially you needed to be really good at coding, now you need to be really good at talking to public market investors, how do you not just completely lose your sanity through the journey? Olivier: Well I don’t think I understood really what the other side was looking for and how to present it that way. So all of that was a key ingredient in making it successful. In their previous roles, Datadog founders Olivier Pomel and Alexis Lê-Quôc experienced first-hand the culture and technology gaps separating development from operations. Olivier: We have a free tier that’s limited in volume. That’s a typical question that a lot of, especially early stage, companies struggle with and especially in your case, how do end up not being too successful and charging too much to customers if they buy the whole suite, and just keep sending massive amounts of data to Datadog. Now the most important thing about pricing as we’ve been scaling it – and customers send us more and more data – is to make sure that customers have the control and they can align what they pay with the value of what they get. So very early on, we started building, writing content on these matters, and we started going to conferences. Olivier: Yes quite a few, yes. We’ve tried having marketers do it, it doesn’t work great because you know it’s content for engineers so an engineer can tell if it’s been written by a marketer. Matt: Who wrote the content? I’m familiar with companies where it’s the role of engineer to write one blog post every quarter. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. One of the main reasons we started the company was to bridge the gap between the different teams and break down the silos. View the profiles of professionals named Olivier Pomel on LinkedIn. Rodolfo Kohn. Olivier: This actually is a very important point, which is how we define success for those products. Is Datadog fundamentally a large database, for lack of a better word? Required fields are marked *. | Stream powers activity feeds and chat for more than 500 million end-users. So the starting point for Datadog was that there must be a better way for people to talk to each other. Explain this to me like I’m five – starting with a space like DevOps, observability – what does it actually mean? Christian Lanng in conversation with Olivier Pomel. Datadog shares are now up more than 80% since their public market debut. Matt: I’ve got so many more questions but in the interest of time, just a couple of last topics because I want to give time for people to ask questions. (Matt: metrics are numbers, logs is unstructured data?) As a result, CEO Olivier Pomel and President Alexis Lê-Quôc are now both billionaires, worth $1.6 billion each. “We are very pleased with our first-quarter performance," Pomel said during an earnings conference call. But what we do is very horizontal so every company in every industry needs it. Olivier: Yes we were starting to get quite a bit of inbound and we wanted to have people following up on inbound and without having the whole team in a high-touch approach to everything. On the day itself, one thing that surprised me the most is that it was very moving because we had the whole company, we actually had the first 200 people of the company on stage at Nasdaq for the IPO. )… How did you scale yourself? There are 189,000+ professionals named "Olivier -belgium-", who use LinkedIn … It tends to be a bit commoditized and it’s a little bit high churn, but it makes sense as part of a broader platform which we offer. It turns out, it was not just us, it was the whole industry that was going this way. So customers are going to deploy agents and libraries and API’s and we’re going to crawl their accounts on cloud and things like that. As we grow we might do different kinds of acquisitions because we have more scale, we might enter categories that are more different to what we’re doing today, but early on we really focused on integrating the teams and making sure that we basically have a new leg to build on, new leadership we can use to drive new parts of the product. Efi Neeman. I don’t think that company is still around by the way. We actually very early on we decided we wanted to make sure customers could find us when they tried to learn about DevOps and cloud migration, which are the big trends we plug into. The most important factor for us in those ways to make sure that the people we were bringing to the team would actually gel with the rest of our team, would stay and would be people we could build around. The users in the end are very similar. Aryan has 2 jobs listed on their profile. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. Building a $12B Public Company: In Conversation with Olivier Pomel, CEO, Datadog. Olivier Pomel. But in our previous company, we used to name the production “servers dogs”. Analysts have remained bullish on the stock, and its shares traded around IPO levels until earlier this month, when stocks of cloud-computing providers like Slack, Twilio and Datadog ticked up, as working remotely looked to be more of a long-term solution. There’s more and more communities between those. Olivier: It’s bottom-up even in large enterprises. And I think “it’s fine, just go to a studio and ask me some questions”. But you’re right, I mean you have to go from being really good at coding to really good at not coding. So it’s actually really hard to solve the general use case and there’s a bit of a dichotomy in what customers will tell you about it you know, so when you ask when we first visited customers to figure out what they wanted for more product, when you asked them to pick between a false positive or a false negative they’ll say “Oh give me false positive of this side if it’s right, but I want to know”. But there’s a truth there which is that to grow to a large company one of the hardest to do is not to sell along the way. Datadog | 57,474 followers on LinkedIn | Datadog is the essential monitoring and security platform for cloud applications. Ve los perfiles de profesionales con el nombre de «Olivier.» en LinkedIn. Im Profil von Oliver Pohl sind 6 Jobs angegeben. If their plan is to do whatever you’re doing or a fraction of whatever you’re doing four years later that’s not where your competition is going to come from. Many founders ask me, “so when should I hire my first sales person?” and I don’t think you need a salesperson straight away because the job you do initially is not selling, the job you do initially is spending time with the customer. Used by more than a billion end-users. Most of the investors you meet with, yeah maybe they’ll buy in the IPO, some of them even the longer term investors are actually going to flip it right after the IPO or shortly after. HOULOUM has 1 job listed on their profile. What we do is actually instrument all of that, we instrument the machines, the applications, we capture all of the events – everything that’s taking place in there, all of the exhausts from those machines and applications that tell you what they’re doing, how they’re doing it, what the customers are doing. They used to be very separate. Let’s open up: How do you handle copycats or disruptors that may be copying what you already do so well in the last 10 years. Not one for gratuitous self-aggrandizing, Olivier has given surprisingly few interviews over the years, and it was a real treat to sit down with him for a fireside chat in front of a packed house of 350 attendees at our most recent Data Driven NYC. Olivier: For the longest time, we only had one product, which was doing infrastructure monitoring, which was doing metrics. I think it becomes much more clear you know after the weeks that follow that decision why it was a good decision to do what you did. [Olivier: yes] And I read somewhere that you guys don’t actually use a lot of third party stuff, whether that’s other products or open-source tools, is that correct? It’s not true. I'm a reporter at Forbes focusing on markets and finance. How did you select them? Matt Turck: I’d love to start with some kind of a level set, to make this approachable for all kinds of audiences. But it turns out most of the work you do there is really to prepare for the 18 months that follow the IPO. We had no money, we had no customers, we had no product. The way we see it, there’s a number of categories that are still separate and we want to keep unifying them. That’s been a pretty fertile place to leverage big data and for insights to better serve customers, is that why you entered that market, do you think you can differentiate yourself or is it much more about scalability and the data you already have for new types of insights. You mentioned synthetics. By any measure, Datadog is an incredible entrepreneurial success story. You ingest massive amounts of data from a bunch of different sources? So people spend days going “I need to write this article”, and nothing comes out. Matt: How does [the Datadog platform and backend] work? FULL TRANSCRIPT (lightly edited for clarity and brevity). In large enterprises, we start with the CIO often, and then the CIO kicks it down to the teams and then we go bottom-up. It was very moving to see people there because many of those people were at the company for 5, 6, 7, 8, 9 years or more, were there from the beginning. It’s very hard to operationalize security and I think that’s where we can make a big difference. AI, Data, Culture: In Conversation with Ben Horowitz, GP, a16z, Is Big Data Still a Thing? We didn’t need initially to have big sponsorships and large booths. Whenever you do something that finds market traction you’re going to have a lot of other companies trying to copy it. CEO Olivier Pomel remarked on this in the company’s earnings call when he said: “our platform strategy continues to resonate and win in the market. Maybe we’ll start with Watchdog and what it does? Do you remember how many people you had, 2011/2012? This DevOps movement was a core part of the cloud migration that was just starting to take place when we started Datadog, in the early 2010s. Was it mostly engineers? Most people are super excited about the idea of doing it, but then most people actually don’t want to do it. Over the same period, the S&P 500 has fallen 5%. So maybe the ‘space 101’ and ‘Datadog 101’ and then we’ll dig a bit deeper. People are deeply technical here, but there’s also people that are just interested in the world of data. The two men, French natives who met as undergraduates at the École Centrale Paris, previously worked at Wireless Generation, another New York software-as-a-service company that was acquired by News Corp in 2010. And our centralized service you can think of that as a very large database that is going to manipulate different data types, and those data types, under the hood, are going to be stored in different data stores. We didn’t have the traces, we didn’t have the logs. The spike in Datadog’s stock followed a first-quarter earnings release on Monday after the market close that beat analyst expectations. The cloud scaled up.”, I'm a reporter at Forbes focusing on markets and finance. Nadege Kennou | Zürich und Umgebung, Schweiz | Grid Solutions South Europe Sales Director bei GE Renewable Energy | 500+ Kontakte | Vollständiges Profil von Nadege auf LinkedIn … Olivier: We were less than 30 when we hired the first salesperson. It turns out the problems actually don’t stop at the boundary, you don’t say “wow that’s a lot of problems so we’ll stop there”. That really brought the developers and operations teams together, and that was a bit part of the DevOps movement. Matt: To that point, what is real time? View the profiles of professionals named "Olivier -belgium-" on LinkedIn. Stream | 1.983 volgers op LinkedIn | The API for scalable feeds and chat. Vanja Josifovski. © 2020 Forbes Media LLC. Matt: What was the trigger? 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