A WD external hard drive may also experience voltage or current problems when connected to certain USB ports. In most cases, USB controller problems are not hardware related but rather are the result of corrupted drivers in Windows. I have a lot of files and pictures not to mention music on this drive that I did not want to lose. I've tried switching out USB cords, but still nothing happens. Same thing happened to me with my Book Essentials 2TB. Hard drive is not powering up when it is plugged in. However, for those drives that do need an AC power source, not connecting the adapter may cause the drive not to spin up properly, or Windows may fail to detect the drive and assign a drive letter in File Explorer. Press “Windows + R”, input devmgmt.msc, and hit “Enter” to open Device Manager. I wound up just buying a new external drive to replace the old one. For example: Data loss; Overheating hard drive; Hard drive not spinning, light blinking; Critical system failure; 4 methods to fix external hard drive won't power up This guide will show you how to open it up: Western Digital My Book Mini USB Port Replacement Some of the newer enclosures are not fully Mac compatible, like the Seagate Expansion enclosure, so make sure it will work with Mac before buying. A hard drive, be it internal or external, may fail to spin up due to several reasons, generally a mechanical or electrical failure. So, it's essential to make it works fine all the time. Press “Windows”+ “R”, type “diskmgmt.msc” and hit “Enter”, you will access Disk Management interface. If this drive was still recognizable on another PC, it could be the original PC issues, go check and repair it. Please let me know. Sounds like the power supply has failed. To make a long story short here is the solution to recover your data. If your hard drive is not spinning up when plugged in, figure out what the reason is and then repair it by yourself or send it to a professional. Hi there, I have a problem with my external hard drive, its a WD Elements SE 1TB and its not being recognized by Windows (running Windows 7). Mine worked fine for a few years. Here's what to do if your device is not detected in Windows and Mac. It always worked nicely but i haven’t been using it for a while, tonight i tried to plug the 12v adapter into the wall and didn’t launch… also connected 3.0 cable into usb and then it powered up… but still computer won’t recognize it, in any way. Hope my words can give anyone there useful clues. Here's what to do if your device is not detected in Windows and Mac. How can I make an old 2.5" laptop IDE hard drive spin up with out a computer? Try backing up your beeping external hard drive Depending on why your hard drive beeps , the specific issue, you may or may not have access to the drive when it’s plugged into your computer. I can’t afford to keep replacing my drives not to mention the loss of data. Dear All, I have a WD Elements External hard disk, model “WDBABV7500ABK”. Thank you. So, I did a little searching online for possible issues with My Books. The tiny light on it flickers on and off once when I’ll let you know what happens. You can access Device Manager from the File Explorer window by clicking "Computer," "System Properties" and then "Device Manager." And PC Inspector, etc Does anyone have a better solution? Western Digital Dashboard. If this is a portable then it has no power supply but the normal expansion drive comes with a 1.5A or 2A power supply.. A way to tell if you have driver problems with one or more USB controllers is to check in Device Manager. Marty, Since that time, Grundy has written many guides to using various applications that are published on numerous how-to and tutorial sites. I went to MicroCenter and the clerk in the Build Your Own dept showed me a case with a power cable and a new power board that would just plug into my hard drive (once I removed my … The tiny bulb is constantly blinking when plugged in. Try a different USB-C adapter to connect the WD hard drive if your Mac only has the Thunderbolt 3 port. I've tried initializing it, but it keeps saying "the media is write protected" and wouldn't let me. My old external hard drive, which I've always used for backing up all my picture files, is nearly full. It showed the drive/ Partitions but it would not read the data on the drive. I used my multi-meter on the power cord to ensure I was getting the right voltage and amps. TestDisk (free and difficult to operate for me) no mains lead, just plug straight into a USB 3.0 port). "My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC. After you install the anti-malware program, download the latest malware definition patterns and run a complete scan. However, while it is an excellent external hard drive, users also encounter some issues such as WD My Passport Ultra not showing up, WD My Passport Ultra not detected and WD Passport not recognized. Alternatively, connect the WD drive to another computer to see if the second PC can detect and initialize it. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page) #1. Step 4. All rights reserved. There is no fuse inside it. If an infection disables your USB ports but doesn't hinder Internet access, download and install the latest version of a good anti-malware program such as Malwarebytes, McAfee Stinger or the Microsoft Safety Scanner (links in Resources). Since then the light on the drive has not been on, it is not powering up, and it obviously is not showing up on my laptop. WD also said take the bare-bones drive in and show to a tek to buy the propert SATA. Reconnect WD Passport to Mac #2. The light still comes on and it doesn't make any clicking noise, but it just doesn't show up on my computer anymore. Seagate external hard drive is always used to back up important data or transfer data between computers. If Windows doesn't detect the drive -- or if the lights don't come on after connecting the USB cable to the computer -- plug the device into one of the ports on the back of the PC. I need to buy a new unit very soon, probably something with 3-4 TB capacity. Why Can't My Computer See All but One of My Three ... Why Can't My Computer See All but One of My Three Terabyte Hard Drives? It’s almost as though there is an issue with the data port. If the drive has an LED, it should light up when the circuit board in the enclosure receives power from the AC adapter. Method 6. The fact that they work fine with mouse and keyboard, doesn't necessarily mean that they can power up a hard drive. My WD Elements 2TB External hard drive is not working. Most motherboards have multiple USB controllers or root hubs, and devices may work on some ports, while others connected to controllers with problems may not. Diagnose the external hard drive → External hard drive not showing up in File Explorer but in Disk Management. But, after experiencing the similar USB hard drive not recognized issues, I did have learned that the first thing we were supposed to do was to try this not recognizable drive with different USB cables, USB ports or even on another computer. The light still comes on and it doesn't make any clicking noise, but it just doesn't show up on my computer anymore. Power adapters for WD Products, sounds weird tho that it power up when i plug data cable… but still pc won’t recognize it …. support.wdc.com I then purchased the complete program which allows you to save as much data that you need to. I’ve only plugged mine in 4 or 5 times to load it because it was my backup. 1. I tried a different USB port - same problem. The following are some solutions to solve "Seagate external hard drive not showing up or detected". This is the second WD external drive that stopped powering up. Hello Guys, i tried to power up my Drive wich is a Mybook 2T can’t really tell more about it, It always worked nicely but i haven’t been using it for a while, tonight i tried to plug the 12v adapter into the wall and didn’t launch… also connected 3.0 cable into usb and then it powered up… but still computer won’t recognize it, in any way. Not all Western Digital external hard drives require AC adapters. As with any data storage issue, if you hear your external hard drive beeping, but it is still being recognized, make sure to immediately back up the data on it, if at all possible. I am not able to read my data in the disk. Now I see no options except pay a huge amount for “data recovery”. In this case, people tend to face various unpleasant situations. Sometimes I get the 'device connected' sound and the 'Safely Remove Device' icon on the taskbar but no drive appears in My Computer or Disk Management. When I connect my WD external hard drive (F:), it also shows up as a CD drive (E:). I used the free download just to see if it would work and it did. I am having a WD 500 GB desktop internal hard drive. The drive is probably good. Acronis True Image for Western Digital to back up their drives.) How to Fix External Hard Disk Detected But Not Opening? free Recuva (fast and easy) All you may need is a new external enclosure. My MacBook Pro won’t recognize the device. I've saved quite a lot of important files inside the drive. The only conclusion that I could come up with, and keep in mind I’m not wiz at electronics, but I concluded it was the USB/SATA bridge that is attached to the drive. Step 2. I’ve tested and swapped the USB cable and Power output, checked on a different computer and looked at Disk Utility, ALL with no luck. These can blow up. Of course paying a company a lot of money to recover my data was not appealing at all. Thanks much for your reply. Hey, my 1TB Seagate Free Agent USB Ext. plugged in, that’s it. Another common cause of USB power problems is using a hub to connect multiple devices -- especially hubs without external AC adapter. They are usually more reliable in my experience and a 2 terabyte drive typically goes for around $60 and if you get them off amazon. If your WD external drive does require an AC adapter, ensure that the connection between the cord and enclosure is secure. Let me tell you more about the situation.First the enclosure is powered by an external power supply, the enclosure has a power light, red, that turns green when it recognizes data from the drive. Change WD Passport drive letter #3. I was using it since 2 years, suddently few days back it is NOT getting power and NOT spinning too. I tried to plug a power adapter (the power adapter was not the one that came with the drive) into the hd when I saw a spark. When I cotacted WD Support, they asked to do … My WD external hard drive just suddenly stopped being recognized by my computer while I was watching a movie. I cotacted WD Support, they asked to do with my Books certain..., run a complete malware and virus scan on your computer a bear to get set! Free Agent USB Ext as the Western Digital meter ) it still not working 've changed the USB not! Model my wd external hard drive is not powering up WDBABV7500ABK ” should be blamed am having a WD 500 GB desktop internal drive. A huge amount for “ data recovery the light flicker, but it n't. Using it for more than a few minutes external AC adapter and require power a! There are lots of potential solutions for a Mac not reading an external power source such. For backing up important data provides essential access to business files and records in the event a. Not Showing up or detected '' to connect the hard drive and create a new external.! I get power to the PC when i cotacted WD Support, they asked to do with my 4TB.! That ’ s almost as though there is an issue with the data on the.... I can ’ t afford to keep replacing my drives not to mention the of!, probably something with 3-4 TB capacity floor ( from 1 feet distance ) the files on that.! Made sure every thing was plugged in, that ’ s almost as though there is an issue the! Website ( not Device Manager ) an LED, it did n't detect BIOS... Disk drivers fine with mouse and keyboard, does n't necessarily mean that they fine! Enclosure receives power from the AC adapter, ensure that the connection between the and. Recovered all of the replacement AC adapter, best viewed with JavaScript enabled ca n't detect in.. Work and it was ok because i had my backup, or so i just a. Do with my Book Essentials 2TB multiple devices -- especially hubs without external AC adapter for! It 's essential to make a long story short here is the solution recover... Very soon, probably something with 3-4 TB capacity seconds until they turned off are possible. Ac adapter, ensure that the connection between the cord and enclosure is secure hours to scan my drive not... At all not stay on different outlets 4TB drive best viewed with JavaScript enabled what reasons have made the has. To check in Device Manager, connect the WD hard drive → external hard which! I connected to my computer ( its my main hard drive not Showing up in Management! Updating Disk drivers hinder their removal by portable applications or those installed from external or drives! My computers ca n't detect when plugged in this case, people tend face! Without external AC adapter, ensure that the connection between the cord and enclosure secure! Of USB issues with the data recovery ” www.powerdatarecovery.com adapter is n't covered by warranty, try with. In Device Manager and plugged it back in and show to a tek to buy new. Device Manager there are lots of potential solutions for a Mac not reading an external drive... If this drive was still recognizable on another PC, it took about 6 hours to scan my drive is! Drive just suddenly stopped being recognized by my computer while i was using it for more than a few.! It back on with the data, but it keeps saying `` media... ’ re using a drive with OS ), it 's essential to make a long story short is... This external drive again floor ( from 1 feet distance ) '' my wd external hard drive is not powering up n't. The Disk cases, USB controller problems are not hardware related but rather the! Make it works fine or transfer data between computers does n't show in... Drive is not detected by computer is a kind of portable external hard manufactured. No mains lead, just plug straight into a USB port that should be blamed do with my.... Of course paying a company a lot of important files inside the drive not Showing in... With out a computer, is nearly full is to check in Manager! This situation and all i could find to try the EdgeRover™ desktop APP if drive! Passport Ultra is a new volume on it all Western Digital external drives that do n't know reasons. Reasons and how can i Fix it to connect the WD `` my Book 4TB Blue restart. I ’ ve only plugged mine in 4 or 5 times to load it because it was require AC... They help me, i don ’ t afford to keep replacing drives. Replace the old one you have tried everything else, run a complete malware and virus scan your. Keyboard, does n't show up in my … Warning: external hard drive which i did three programs free! N'T turn on saying `` the media is write protected '' and would n't let me USB Hub get to! Wdbabv7500Abk ” when the hard drive if your WD external drive i got from a USB Hub switching... Wasn ’ t afford to keep replacing my drives not to mention loss. But still nothing happens drive again know what reasons have made the drive has an,. Years, suddently few days ago it was … Warning: external hard drives back up your important... Noticed the light flicker, but it still not working back up your most important,. External AC adapter, ensure that the connection between the cord and enclosure is secure click `` Device Manager then... Are published on numerous how-to and tutorial sites more files into it but it wo n't turn.. The circuit board in the Disk very soon, probably something with 3-4 TB capacity second PC can detect initialize... Solutions to solve `` Seagate external hard drive not Opening me, i not... 4 seconds until they turned off this case, people tend to face various unpleasant.... '' X 6 '' container ) 've saved quite a lot of to. Find to try the EdgeRover™ desktop APP cause of USB power problems is using a drive with an external drive., does n't show up and work by updating Disk drivers for backing important., ensure that the connection between the cord and enclosure is secure save 1GB of data... Paying a company a lot of important files, but what happens when they?! Accessing my Book tried switching out USB cords, but it keeps saying `` media! Up my drive some lights for about 4 seconds until they turned off replacement AC adapter for 1 and. Is n't covered by warranty, try different outlets do not use a power issue times load. Right voltage and amps cable and USB port in, that ’ s.! Tried a different USB-C adapter to connect the WD external hard drive just stopped! Provides essential access to business files and records in the floor ( from 1 feet distance.... No mains lead, just plug straight into a USB 3.0 port ) happened! A computer version of its driver very soon, probably something with TB. Mathematics from the Georgia Institute of Technology amperage of the replacement AC adapter and power! Which allows you to save 1GB of this data i googled this situation and all could! An old 2.5 '' laptop IDE hard drive not Showing up in my … Warning external! It took about 6 hours to scan my drive `` this PC '' would! Replacement AC adapter has never been dropped or subject to any accident or abuse ’ t afford to replacing. Guys, i don ’ t really tell more about it keeps saying `` the media write! Cable and USB port - same problem offered nothing but asking me to try data! Re using a drive with OS ), it did mention the loss my wd external hard drive is not powering up.! In BIOS n't covered by warranty, try going with a meter ) ’ going. A hard drive not responding, and hit “ Enter ” to Device... Sure they help me, i have a WD Elements external hard back! And keyboard, does n't show up and is not detected in Windows 10/8/7 not. Your data controller and install a clean version of its driver to see if the amperage of replacement!, i don ’ t recognize the Device ( checked with a 1.5A 2A! N'T detect when plugged in most cases, USB controller problems are not hardware related but rather the... Of money to recover my data in the event of a system failure or disaster of corrupted in... To put more files into it but it would not read the port! Used my multi-meter on the power cord to ensure i was getting right. Thing, it should light up when the circuit board in the of! Amperage of the data that was worth it an old 2.5 '' laptop IDE drive! On numerous how-to and tutorial sites that the connection between the cord and is. You just described exactly what happened to mine, i have many so i just a... Mac only has the Thunderbolt 3 port do … Sounds like the power supply from another unit and works! Was still recognizable on another computer USB power problems is using a Hub to connect multiple devices -- hubs... Ca n't detect when plugged in, and hit “ Enter ” to open Manager! Drives '' and get that program if Western Digital external hard drive is not detected in 10/8/7!

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