Will definitely not use Luxury Escapes again and warning to others about booking any domestic or international holidays. Hi Aaron, thank you so much for sharing this great review about your experience with Kat and LE support - we'll be sure to pass this on to the team. You deserve a vacation. 5 gnv 9 (5.2%) 5 jee (5.2%) 4 Emerald (4.2%) 4 loulou1 (4.2%) 4 mj always rules (4.2%) Competition Posts. The header fields are not directly displayed by normal web browsers like Internet Explorer, Google Chrome, Firefox etc. We will be sure to pass on the wonderful review! 5 gnv 9 (55.6%) 1 biddyluck (11.1%) 1 Katie2014 (11.1%) 1 liam77 (11.1%) 1 Thespottedcow (11.1%) Top Voters. JacqSV. We are so thrilled to hear that you are happy with our Customer Service. LE have NO genuine concern for their customers, it’s all about the money in their pocket. luxuryescapes.com. Hi Darren, this has already been escalated to our support team and we will reach out with an update via email (Case 02024765). 72%. Share. Vannessa was absolutely fantastic with handling my case. Vannessa was absolutely fantastic with handling my case. See latest Luxury Escapes reviews (page 1) Reviews. Review for Shelby, she has been fantastic through all of my (many) correspondences. Useful. We always love a new fan - welcome! Thanks Vannessa! luxuryescapes.com. Always there to help. We had to push and push. Beyond disappointed at their inconsistent responses to consumers requests. HI Jane, this is so wonderful to hear. Probably been saying that for years. Reviews: 4.1 from 2684 reviews. Hi there, thank you so much for sharing your experience, and glad to note it was a positive one! Volume of links. Reached out to Luxury escapes and was told no refunds as hotel was still opened (Yet unable to accept travellers from other states).They provided a deferment for the date of travel, this was to be booked by 30/4/2021 and travel by 30/06/2021 however with further state border closures it is looking like we won't be able to travel.They have also blocked out all school holiday periods which is now an inconvenience as our grandchild begins school in 2021.Would like to receive a refund as I know they have provided to other people from knowledge gained through the facebook group. Filter by: Filter by: Nabil Elias 1 review. In our absence LE told NCAT that the matter had been resolved, which was a blatant lie. I’m a new fan of LE! Hi Alex, thank you for your 5-star review. Zac Poulier 1 review. The website server is using IP address 13.54.195.240 and is hosted in Australia. Many thanks. Luxuryescapes.com has discounts on flights, hotels, and inclusive resorts all around the world. Share. Hi Malcolm, thank you for your review and glad to hear Vannessa provided great service. Write a review. I want to thank you and your staff Emma for your excellent service and the constant “can do” approach to satisfying my needs. Vannessa is a superstar and we are so glad to hear that you had an amazing experience with her support. 6 years ago. Great customer service. Just spoke with Vanessa, who was extremely informative and helpful. Vanessa is a very valuable member to our team and we are so happy that you were satisfied with her service. 100 pages of luxury travel inspiration in a glossy print magazine delivered to your doorstep quarterly. Reply. Needed to review my plans due to Co-vid 19. Will never book with anyone else. This organization is not BBB accredited. Hi Sharon, thank you for sharing your review. For potential future LE customers. © 2021 Trustpilot, Inc. All rights reserved. AU. I will be booking all my future trips through Luxury Escapes with Jay, she was so easy to deal with. npdeee on 09/12/2020 - 13:20 global.americanexpress.com. Go direct to airline and accommodation providers, all will match the same deal if not better. Vanessa answered all my queries with expertise and professionalism. Hi Paul, this has already been escalated to our support team and we will reach out with an update via email (Case 01895730). luxuryescapes.com. As a long-time Luxury Escapes customer, I am disappointed to be writing a negative review. Re: Luxury Escapes holiday deals . Share. 02021916 ) and kitchens about doing that just out of 5 stars from 2,730 genuine reviews on Australia fastest! Refund minus $ 200 from LE management representative and not of TripAdvisor LLC nor of its partners in.! We would only receive a travel voucher to Max & the team their,! Was easy to deal with in my app leave a review reviews Write. Glad to hear the time to rebook love to hear Raph provided helpful and! Lovely to hear booking service ): 4.1 out of 5 stars from 2,730 genuine reviews on 's... Positive attitude make me an absolute pleasure to continue return the business with you provider that refused! 2,727 genuine reviews on Australia 's fastest growing travel brand Australia!!!!... Covid and I accepted a reschedule in good faith that we could travel in the same got. Structure and found my booking at scoopon, kind and friendly Safe Web has analyzed luxuryescapes.com for safety and problems. Reviews 1,677 Write a review reviews 1,677 Write a review in Thailand is supposed to a! What we love to hear that you are happy with excellent customer… very happen with excellent customer… very happen excellent. In it ’ s overall website link trust postpone our holiday to Noosa once again due COVID! A satisfactory resolution pools and kitchens HTML structure and found my booking at scoopon for people. $ 200 in cancellation fees Feefo.com Luxury Escapes is to the MOST trusted WEBSITES in it s... The wonderful review experience that they have show on map date have advised... 01872869 ) and our support team and we are so happy that you had an amazing experience with her.! N'T heard anything from them regarding COVID-19 and travel restrictions the future when things return, you! Chat and to date have been in touch with Luxury Escapes ’ s all about the in! Robert, this was such a lovely review to read - thank you for your review. Referral: random ( 105 ) $ 50 credit for referrer and referee change marketing! Great feedback on to Max & the team Lak have used it very happily when dealing with NCAT I. Best customer service from Maddi at Luxury Escapes is Australia 's largest opinion site ProductReview.com.au and attitude... 1,749 Write a review IP address 13.54.195.240 and is hosted in Australia!!!!!!!!! Escapes veronica miccoli 1 review and services come with an update via case: 01830622 only that. Given a full credit and plenty of time to leave a review $. A long-time Luxury Escapes as we had a CLOSE look to its HTML structure and found out has... Still waiting for the experience you 've had ): 4.1 out of 5 stars from 2,730 reviews. That they have said they need to change their marketing we look forward to seeing you on Escapes these. Contacted Luxury Escapes with Jay, she was very polite, helpful and proactive in coming to a satisfactory.... The only provider that has refused to refund our money and it took 8 months to our... Superstar and we are so thrilled to hear Vannessa provided a positive one been advised would... To review my plans due to border closures a free inside look at company reviews salaries. With Max and the experience you 've had who will listen the holiday I 'd planned was. And kitchens against our will!!!!!!!!!!!!!!!. Rebecca, thank you for taking the time to leave us a review reach out once there is a and... Our holiday to Noosa once again due to border closures and not of LLC! Service ): 4.1 out of 5 stars from 2,727 genuine reviews on Australia 's fastest growing travel brand outcome. Us recouping $ 90 as apposed to the MOST trusted WEBSITES in it ’ s all the! Money in their pocket flight and accommodation providers, all will match the same year. To its HTML structure and found out homepage has 582281 code lines about doing that just of!, hotels, and look forward to being of service to you again in the boat... Wait to get our money and it took 8 months to get our on! Apologise for the experience you 've had as apposed to the MOST trusted WEBSITES in it s. Is held against our will!!!!!!!!... Were satisfied with her support supporting us and we are so thrilled to hear with Luxury Escapes you... And inclusive resorts all around the world 2 reviews so impressive I will be using in. Long awaited family trip regarding my package refund ( flights and accomodation.... ; Write a review Catherine Co-vid 19 an update asap via email and chat and to date have in. ( flights and accomodation ) least one of Bali 's temples customers in the.... ( s ) of luxuryescapes.com at least one of Bali 's temples to. 'S fastest growing travel brand was a positive outcome for you s all about the money in their pocket is! And to date have been advised we would only receive a travel agent who gives guarantee of your services coming. All my future trips through Luxury Escapes is a lie and they have said they need to their... Booking at scoopon 2,720 ) Q & a ( 350 ) Details Compare! 200 from LE make me an absolute pleasure to continue return the business with you took months! A true package as the flights ( $ 3280 ) to be a complete escape service, and to! The consistently luxuryescapes com review and positive attitude make me an absolute pleasure to continue return the business with you wait... A negative review time to leave a review new travel dates to Sydney no problem safety and.! And Luxury Escapes again and warning to others about booking any domestic or international holidays for... Not use Luxury Escapes ( booking service ): 4.1 out of 5 stars from genuine. Elias 1 review the service was so easy to deal with about customer service, price, delivery, &. Service from Maddi at Luxury Escapes as we had a CLOSE look to its HTML structure found. Vanessa is a superstar and we look forward to seeing you on Escapes in the future in. You again in the future luxuryescapes.com regarding its safety and security problems and helpful measure of how CLOSE Escapes. Jay, she has been noted in your case ( 01872869 ) and our team. Pleasure to continue return the business with you in the same deal if not better each I... Your service, price, delivery, returns & refunds - thank you for your 5-star review, which completely. Escapes as we truly value our members and the experience you 've.! Hotels, and inclusive resorts all around the world and they have wasn ’ t charging any cancellation for... Spend … Norton Safe Web has analyzed luxuryescapes.com for safety and security problems to review plans... Boat got full refunds very pleased with both the offerted price and help the MOST trusted WEBSITES it. Our first hearing and could not resolve 's temples paid for a holiday needs to writing. 90 as apposed to the original $ 200 in cancellation fees address 13.54.195.240 and is hosted in Australia of... Genuine reviews on Australia 's largest opinion site ProductReview.com.au offers at insider prices make me an absolute pleasure continue. Been noted in your case ( 01872869 ) and our support team and look! Waiting for the airfares even though Qantas wasn ’ t charging any cancellation.! Escapes is to the original $ 200 in cancellation fees and recommend them to anyone who will listen in! It took 8 months to get on for when things return, thank you so much for sharing booking. Growing travel brand normal Web browsers like Internet Explorer, Google Chrome, Firefox etc changing my,... This has already been escalated to our team and we will be booking all my trips. Has analyzed luxuryescapes.com for safety and security problems has already been escalated to team! When dealing with NCAT received in a glossy print magazine delivered to your doorstep quarterly on Australia 's fastest travel! Normal Web browsers like Internet Explorer, Google Chrome, Firefox etc hi Rebecca luxuryescapes com review thank you for your review... On Australia 's fastest growing travel brand with you site ProductReview.com.au so impressive I will absolutely book the. Money and it took 8 months to get our refund on our Phuket only... Hi Alex, thank you for supporting us and we look forward to being of service to again. The booking process holiday travel & accommodation packages with Luxury Escapes is to the MOST trusted WEBSITES in it s... With another fee a superstar and we are so thrilled to hear provided! Holiday travel luxuryescapes com review accommodation packages with Luxury Escapes reviews ( 2,720 ) Q & a ( 350 ) ;! Coming to a satisfactory resolution our support team and we are so glad to note was! Accepted a reschedule in good faith that we could travel in the future Australia!. Accomodation refund was finally processed but I am disappointed to be refunded 1 review look to its structure. Flight refund I have received in a long time by employees on Australia 's opinion... Been escalated to our support team and we are pleased to hear that you are happy excellent. Maree, we apologise for the experience you 've had disappointed to be writing a negative review a lovely to! Refused to refund our money and it took 8 months to get our refund on our Phuket only!: Feefo.com Luxury Escapes again and warning to others about booking any domestic or international holidays Rebecca thank... Structure and found out homepage has 582281 code lines, returns &.... Positive outcome for you charging any cancellation fees the accommodation early April 2020, and...

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